Privacy Policy for WriteConv

Last Updated: March 19, 2024

1. Introduction

Welcome to WriteConv ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your information when you use our SaaS solution for Ads optimization, accessible at https://writeconv.com.

2. Information We Collect

a) Ads Data:
- Campaign performance metrics
- Budget and spend data
- Ad creative performance
- Audience engagement data
- Demographic and behavioral data
- Time-based performance data
- Market signals and competitive data (where available)

b) Account Information:
- Name
- Email address
- Payment information
- Account preferences
- Report delivery settings

3. How We Collect Information

We collect information through:
- Automated data extraction using pyairbyte from Ads API
- Direct user input during account creation and management
- Secure payment processing systems
- Our AI models' analysis and processing

4. Use of Information

We use your information to:
- Extract and analyze Ads data using our Reinforcement Learning framework and deep reasoning models (i.e. OpenAI o1)
- Generate daily, weekly, monthly, and yearly reports
- Process payments based on your monthly ad spend
- Deliver automated reports via email
- Improve our AI models and optimization algorithms
- Ensure system reliability and performance

5. Data Storage and Security

We implement robust security measures including:
- Encryption of data in transit and at rest
- Secure cloud-based infrastructure
- Regular security audits
- Compliance with data privacy regulations (GDPR)
- Containerized deployment using Docker/Kubernetes

6. Data Sharing

We do not share your personal information or Ads data with third parties except:
- When required by law
- With service providers who assist in our operations (under strict confidentiality agreements)
- When explicitly authorized by you

7. Data Retention

We retain your data:
- For as long as your account is active
- As required for our AI models' training and optimization
- As necessary to comply with legal obligations
- Until you request deletion of your data

8. Your Rights

You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Export your data
- Opt-out of certain data processing activities
- Withdraw consent for data processing

9. Cookies and Tracking

We use cookies and similar technologies to:
- Maintain user sessions
- Analyze system performance
- Improve user experience
- Track report delivery status

10. Children's Privacy

We do not knowingly collect or process data from individuals under 13 years of age.

11. Changes to Privacy Policy

We may update this policy periodically. We will notify you of any material changes via:
- Email notification
- Notice on our website
- Your next login to the service

12. Contact Information

For privacy-related inquiries:
Email: support@mg.writeconv.com
Website: https://writeconv.com/privacy

13. International Data Transfers

If you're accessing our service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.

14. Data Protection Measures

We employ:
- Industry-standard encryption
- Regular security assessments
- Robust error handling and logging
- Redundant email systems for report delivery
- Continuous monitoring and alerting systems

15. AI Processing Disclosure

Your data is processed by our AI systems including:
- Reinforcement Learning framework
- Deep reasoning models (i.e. OpenAI o1)
- Automated optimization algorithms

This processing is essential for:
- Generating performance insights
- Optimizing ad campaigns
- Producing actionable recommendations
- Creating automated reports

Important Disclaimers:
- AI-generated recommendations are not guaranteed to improve performance
- All recommendations should be reviewed and validated by human judgment
- We are not responsible for any financial losses resulting from AI-generated recommendations
- The accuracy and reliability of our AI models may vary based on data quality and market conditions

By using WriteConv, you acknowledge and consent to this automated processing of your Ads data and accept these limitations.